Privacy Policy

Effective Date: 16/06/2025

At BrowsByElen, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or book a service with us.

1. What Information We Collect
We may collect the following types of personal data:

Name
Email address
Phone number
Medical history relevant to your treatment
Information provided when booking appointments
Payment information (securely processed through third-party platforms)

2. How We Use Your Information
Your data is used for:

Managing your appointment and treatment
Communicating with you about bookings, changes, and promotions
Providing aftercare support and service updates
Meeting legal or insurance obligations

3. Sharing Your Information
We do not sell or share your personal data with third parties for marketing. We only share data:

With trusted partners (e.g. payment processors or booking software like Lever Beauty) where necessary
If legally required (e.g. to comply with regulations or insurance policies)

4. Data Storage and Security
Your information is stored securely on encrypted systems. We take all reasonable steps to protect your data from unauthorised access, loss, or misuse.

5. Your Rights
Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Cookies and Website Tracking
Our website may use cookies to improve your experience. You can manage cookie settings in your browser. We do not use cookies to collect personally identifiable information.

7. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@browsbyelen.com

Privacy Policy

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